Ecclesfield Group Practice

Ecclesfield Group Practice 2023-10-04 Person 4 5 0

First class service staff are always do their best for you doctor's and nurse's are brilliant very understanding and caring

More appointments

Ecclesfield Group Practice 2023-10-04 Person 2 5 0

Reception staff were helpful, though I had to go to the surgery in person because I couldn't get through on the phone. The problem was with the doctor I spoke to. It felt like she'd already decided what my problem was within 30 seconds, and nothing I said seemed to matter. You could tell she wasn't really listening and in the end I just gave up. I'll call back in a couple of weeks and ask to speak to someone who'll actually listen to me.

Have doctors who actually listen, rather than just saying 'mm, mm' and then trying to get you off the phone ASAP.

Ecclesfield Group Practice 2023-09-25 Person 4 5 0

No complaints at all with any of the staff, the surgery is always clean and the waiting area quite comfortable

Nothing really, in view of general events within the NHS we are very lucky to have the service provided

Ecclesfield Group Practice 2023-09-25 Person 3 5 0

Shocking system trying to get through over 45 minutes on hold then to be told no appointments very poor system Good service with the nurse ringing me back on this occasion. And good explanation of my results and treatment available

Need better system of getting an appointment with a doctor

Ecclesfield Group Practice 2023-09-25 Person 5 5 0

Because I’ve been fortunate enough to always get an appointment when needed

Nothing